Website Policy
Last updated: 16 November 2026
Welcome to Cloud Shop. By browsing or ordering on this website you agree to the policies below. Please read them together with our Terms & Conditions, Privacy Policy and Shipping & Delivery Policy.
1. About this website
This website lets you browse our products, place orders for delivery, pickup or courier shipping, and track those orders. It is operated by Cloud Shop, GST: 02AXFPL0264M1ZL Shop No-104/211 Road/Street: KHALINI City: Shimla, District: Shimla, State: Himachal Pradesh.
2. Acceptable use
When using this website you agree that you will:
- provide true, complete and current information when placing an order;
- not misuse the site, attempt to gain unauthorised access, or interfere with its working;
- not use automated tools (bots, scrapers) to copy content or place orders;
- not place fraudulent, abusive or prank orders.
We may cancel orders and block access if we believe the site is being misused.
3. Product information and prices
We try to keep product names, photos, descriptions, availability and prices accurate. Photos are for illustration and packaging may differ slightly. Prices are in Indian Rupees and include or exclude GST as shown at checkout. If a price or stock level is displayed incorrectly we may correct it and, if needed, contact you before processing the order.
4. Offers and coupons
Offers, free gifts, buy-one-get-one deals and coupon codes are valid only for the period and conditions stated. They cannot be exchanged for cash, and we may withdraw or change an offer at any time. Misuse of offers may lead to cancellation of the order.
5. Intellectual property
All content on this website, including the name, logo, images and text, belongs to Cloud Shop or its suppliers and may not be copied or reused without written permission.
6. Third-party links and services
Some features (for example online payment or maps) are provided by third parties. We are not responsible for the content or practices of third-party websites or services.
7. Availability
We aim to keep the website available at all times, but it may occasionally be unavailable for maintenance or reasons beyond our control. Shop opening hours may also limit when orders can be accepted.
8. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed. Continued use of the website means you accept the updated policy.
9. Contact
Questions? Call 916230119856 or message us on WhatsApp 916230119856.